Refund & Returns Policy

Refunds and Returns Policy

Effective Date: February 26, 2025
Last Updated: February 26, 2025

At MinbosMarketing, we strive to provide high-quality digital products and ensure customer satisfaction. This Refunds and Returns Policy outlines the conditions under which refunds may be granted and the process for requesting one.

1. General Policy

As our products are digital in nature, they are non-returnable and non-refundable once delivered, downloaded, or accessed. However, we understand that issues may arise, and we offer limited refunds under specific circumstances.

2. Eligibility for Refunds

We may provide a refund under the following conditions:

  • Technical Issues: If the digital product is defective, corrupted, or inaccessible due to a fault on our end, and we are unable to resolve the issue within 7 days.
  • Duplicate Purchase: If you accidentally purchase the same product more than once, we will issue a refund for the duplicate transaction.
  • Non-Delivery: If you do not receive access to the product within 24 hours of purchase and have contacted us for support.
  • Misrepresentation: If the product description on our Website significantly differs from the actual product delivered.

Note: Refund requests due to a change of mind or user error (e.g., purchasing the wrong product) will not be honored.

3. How to Request a Refund

If you believe you qualify for a refund based on the conditions above, please follow these steps:

  1. Contact Us within 7 days of purchase at [email protected] with the following details:
    • Full Name
    • Email Address
    • Order Number
    • Reason for the Refund Request
    • Screenshots or proof of the issue (if applicable)
  2. We will review your request and respond within 5 business days.
  3. If approved, refunds will be processed to the original payment method within 7-10 business days.

4. Fees & Costs

  • No additional fees apply for eligible refunds.
  • Any transaction fees charged by payment processors (e.g., PayPal, Stripe) may be non-refundable.
  • If a refund is granted for a product that includes bonus content, access to such content will be revoked.

5. Chargebacks & Disputes

If you initiate a chargeback without contacting us first, we reserve the right to dispute the claim. Customers who file fraudulent chargebacks may be restricted from future purchases.

6. Changes to This Policy

We may update this Refunds and Returns Policy at any time. Any changes will be posted on this page with an updated Effective Date.

7. Contact Information

For any questions or refund requests, please contact us at:

By purchasing a digital product from MinbosMarketing, you agree to this Refunds and Returns Policy.